THE REALITY OF ADMINISTRATIVE PRACTICES IN IRBID NATIONAL UNIVERSITY FROM THE POINT OF VIEW OF THE ACADEMIC STAFF IN THE LIGHT OF TOTAL QUALITY MANAGEMENT (TQM)
This study aimed to investigate the reality of administrative practices at Irbid National University from the academic staff point of view considering the total quality management. The study sample consisted of (84) academic members. The study found a significant increase of the level of administrative practices as well as, statistical differences between the level of administrative practices that are attributed to variables like gender and were in favor of females, university variable in favor of Arabic universities Graduates, the academic rank in favor of professor, the current position in favor of a Dean and Head of Department, and years of experience in favor of 10 years and more.
Keywords: Administrative Practices, The Total Quality Management, at Irbid National University.